Healthcare services

HEALTHCARE SERVICES

YOUR PRIMARY CARE TEAM

YOUR PRIMARY CARE TEAM

As your primary care home, your Lyon-Martin primary care team will work with you to identify your health and wellness goals. Your primary care team consists of a Primary Care Provider (PCP), a Nurse (RN), a Medical Assistant (MA), and a Care Coordinator (CC).

  • Your PCP is who you see for yearly check ups. They can prescribe medications, order preventative care tests that screen for cancer and sexually transmitted infections, or order referrals if you need specialty care. 

  • Your RN supports your provider in procedures, provides complex care coordination support and health education.

  • Your MA can take your vitals, room you for your appointments, troubleshoot prescription issues, and do phlebotomy (take your blood for lab testing).

  • Your CC helps you navigate referrals, obtains insurance authorizations, and can enroll you in support services and programs.

  • We also have Mental Health Professionals and Specialty Care Clinicians like Therapists, Psychiatrists, Clinical Social Workers, Peer Support Specialists, Physical Therapists, Acupuncturists, an Electrologist, a Speech Therapist, and Outreach & Harm Reduction Coordinators on staff who help us provide you more in depth wrap around services.

Though we integrate gender affirming methods into all care we provide at Lyon-Martin, we use the term “Gender Affirming Care” to talk about services that are meant to help with gender transition for trans, non-binary, gender non-conforming, or intersex people. We try to minimize as many barriers as possible to accessing Gender Affirming Care by using an informed consent model; this means we center gender self-determination and do not require Endocrinologists or Mental Health Providers to approve your access to Gender Affirming Care. Only you know what is best for you and your body, and we will do what we can to partner with you and support you in achieving your gender transition goals on your path of self-discovery and self-realization.

Most surgeons and insurance companies continue to require letters of support and clearances from medical and mental health professionals to be able to access surgery. While such stringent blanket requirements go in conflict with current globally accepted standards of care, we do offer letter writing to help our clients access life-saving gender affirming surgeries and care. See our FAQ section for more information or schedule an appointment!

TESTIMONIALS

  • "Lyon-Martin was the first time I felt safe and seen in a way that allowed me to explore my gender identity. It was like something broke open inside me. That changed my life, truly."

    — HC, Lyon-Martin Patient

  • "I have Lyon-Martin to thank for helping me become the person I've always wanted to be, in a very loving and stable place."

    — Shanté, Lyon-Martin Patient

  • "I went to Lyon-Martin’s support programs. I received mental health care and acupuncture there. It was a place where I was getting healing and somewhere where I didn’t have to hide."

    — Little, Lyon-Martin Patient