Medical Assistant

Job Overview

The Medical Assistant is responsible for care of patients, including taking vital signs, performing laboratory procedures, performing in-house diagnostic testing and injections, assisting providers with procedures, and assisting patients in navigating the larger health care system. In addition, s/he will specifically manage activities associated with the laboratory, hazardous waste disposal and supplies. S/he is expected to provide all patient care in a sensitive and non-judgmental manner, to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team

The intent of this job description is to provide a summary of the major duties and responsibilities of this position, and shall not be considered as a detailed description of all the work requirements that may be inherent in the position.

Key Responsibilities

JOB RELATIONSHIP:

Reports to: Clinic Director

DUTIES AND RESPONSIBILITIES:

  • Take patients to examination rooms, document patients’ chief complaint, weight, temperature, pulse rate, respiratory rate, blood pressure, and pain score and prepare room for visit 
  • Assist providers with medical office procedures.
  • Collect samples such as urine, blood and stool specimens as directed by provider and prepare specimens for transport to laboratory.
  • Perform CLIA-waived laboratory tests as available in-house and perform appropriate quality control measures for each test.
  • Perform phlebotomy, administer medications and immunizations and place PPDs. 
  • Release personal health information according to Lyon-Martin policies and procedures and HIPAA regulations.
  • Promptly document all care provided, including telephone calls, in the medical record following charting protocols and applicable CA state requirements.
  • Maintain equipment in examination rooms and laboratory.
  • Prepare laboratory test results for review by providers. 
  • Clean, organize, and stock the laboratory and exam rooms
  • Perform inventory on emergency kit, medications, vaccines and supplies, discard expired stock and order to keep stock current and adequate for clinical care.
  • Disinfect and sterilize re-usable medical supplies; perform microbial testing monthly with autoclave.
  • Perform quality control testing and maintain laboratory logs.
  • Act as point of contact for reference laboratories, hazardous waste disposal companies, 
  • Assist in training new volunteers and/or staff in job functions.
  • Participate in monthly staff meetings
  • Along with colleagues, assist in continuous quality improvement through on-going problem/needs identification and problem solving.
  • Represent Lyon-Martin at and/or attend conferences, in-service trainings, and meetings at the request or with approval of supervisor.
  • Complete all mandatory trainings on an annual basis, including but not limited to Confidentiality, Fire Safety, Incident Reporting, Child Abuse and Maltreatment and Domestic Violence, and Infection Control.
  • Comply with all aspects of Lyon-Martin Policies and Procedures as well as all Lyon-Martin agreements with insurers and other entities, and all applicable statutes, regulations, governmental agency guidelines, and non-governmental oversight body requirements that place requirements on Lyon-Martin.
  • Perform other duties as assigned by supervisor to maintain a high level of patient-centered care.

Education and Knowledge, Skills and Abilities

  • High School Diploma / equivalent or higher; Medical Assistant certificate preferred;
  • Solid understanding of medical concepts and infection control
  • Written and verbal English literacy and ability to explain medical concepts; additional language ability (especially Spanish) preferred
  • Working knowledge of patient management software (Misys Tiger preferred)
  • Possession of CPR certification, preferred.
  • Strong phlebotomy skills preferable.
  • Excellent communication and interpersonal skills and problem-solving abilities
  • Ability to work cooperatively with others and demonstrate good judgment in unusual and emergent situations.
  • Ability to work independently and mange multiple tasks simultaneously.
  • Flexibility working in a small, fast-paced non-profit clinic
  • Computer literacy
  • Prior medical office experience preferred

Compensation: $16.00-$16.50
Type: Hourly/ Non-exempt
Hours/wk: 40
Benefits: HealthRIGHT 360 offers a competitive benefits package
Status: Full Time